Enjoy the most uptime up north.

We aim to have you fully set up and enjoying your home internet within two weeks from the order date.

Generally, expansion projects take about 12 months. We’ll keep you informed of progress with a schedule and regular updates on the build.

We’re proud to offer one speed: as fast as you can go. That means Norvado guarantees the fastest speed available in your market, with a minimum of 1Gbps x 1Gbps.

You will receive all your bandwidth, minus overhead. Example: you receive 960Mbps on 1Gbps service at the optical network terminal (ONT). The network is not shared neighborhood cable.

No, Wi-Fi is a network hardware device that broadcasts your internet connection wirelessly to devices within range.

Norvado’s Apex Wi-Fi can broadcast your entire internet connection. However, Wi-Fi speeds depend on the environment, distance from the router, connected devices, and interference.

Yes, you’ll need a router to manage your internet traffic and connected devices. We recommend choosing our Apex Wi-Fi for whole-home coverage.

Our internet plans have no data caps, so you and your loved ones can make the most of your connection.

No, we do not throttle or change the speed of internet services based on data use.

Yes — putting your services on a seasonal status helps you save money while you’re away. Seasonal service changes can be made online; simply contact us for help.

Yes, but you will need some additional equipment. Norvado fiber subscribers who rely on 911 services or need to maintain services for business reasons must keep battery backup options in mind.